Key Results:
100% Digital Invoicing
Lower SG&A Costs
Complete elimination of paper
More autonomy and visibility for Vendors into invoice and payment status
“7-Eleven was receiving millions of invoices via EDI, but the last mile was still costing millions of dollars. By partnering with Transcepta, we converted the last mile to electronic, which saved the company millions per year in SG&A."
– Angela Boyd, Senior Director of Shared Services, 7-Eleven
Overview
7-Eleven, a household name in the convenience store industry, is synonymous with accessibility and efficiency. But even industry leaders face operational hurdles. Despite wide adoption of EDI across its supply chain, 7-Eleven still received over one million paper invoices annually, many from smaller “mom-and-pop” vendors still relying on handwritten submissions.
To eliminate these manual gaps, reduce costs, and fully modernize its Accounts Payable (AP) operations, 7-Eleven partnered with Transcepta. The goal was ambitious: achieve 100% digital invoicing.
The Challenge
- Lingering paper invoices – Despite 95%+ EDI adoption, over a million invoices still arrived on paper each year.
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Supplier complexity – Thousands of small vendors, some delivering handwritten invoices directly to stores, were difficult to transition into traditional EDI systems.
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Cost and inefficiency – Manual invoice processing drove up SG&A costs, slowed cycle times, and consumed valuable AP resources.
The Solution
7-Eleven implemented the Transcepta AP Automation Platform to extend digital invoicing across all suppliers:
- Invoice capture in any format – From EDI to PDFs to handwritten invoices, Transcepta ingests and digitizes all supplier submissions.
- Automatic conversion to EDI – Every invoice is transformed into EDI behind the scenes, ensuring touchless straight-through processing.
- Supplier-friendly onboarding – Vendors join Transcepta’s supplier network for free, without having to change their existing invoicing methods.
The Results
- 100% Digital Invoicing – 7-Eleven successfully transitioned every supplier to electronic invoicing.
- Lower SG&A Costs – Automation dramatically reduced administrative costs and improved operational efficiency.
- Elimination of Paper – AP managers no longer spend time reconciling paper invoices, freeing resources for strategic initiatives.
- Stronger Supplier Relationships – Vendors gained better visibility into invoice and payment status and eliminated the need to call or email AP.
The Impact
By partnering with Transcepta, 7-Eleven achieved more than just AP automation, it achieved a transformative shift in efficiency and supplier collaboration. What once was a costly, paper-heavy process is now a seamless digital workflow that benefits both the business and its supplier community.
7-Eleven’s success illustrates how even the most complex, high-volume AP environments can be fully automated, without disrupting supplier relationships.
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